Returns and Exchange Policy

Exchange of Items

We will be glad to replace any defective or damaged item if that is received by you in the box. Please call us on +91-9695544551 or send us an email at info@vikalp.tech detailing the part that is defective/damaged, and send your item to the shipping address given below. We will send you the replacement part as soon as possible. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please note that exchange of items is only possible within 20 days from the date of purchase. No requests for exchanging shall be entertained after this period.

 

Returns and Refund

If you have purchased any variant of the Vikalp Scythe Kit, please note that you can only apply for a refund after attending the training held for you by our trainers. If you are not satisfied after the training, you have the option to return the Scythe Kit and claim a refund within 7 days from the date of your training.

To claim a refund, you must send the unused item and in the same condition that you received it, to the shipping address given below. It must also be in the original packaging.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within 7 days from the date of approval.

 

For Late or Missing refunds

If you haven’t received a refund yet, first check your bank account again.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@vikalp.tech.

 

Vikalp Shipping Address:

Alternative Farmtech Private Limited

304, Radiance Town, 

7/119, Swaroop Nagar,

Kanpur, 

Uttar Pradesh – 208002

 

*Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.